All work
Content Marketing · Editorial Design · Social · Email

Bizrate Insights
Marketing Design.

A complete content marketing system — research-backed white papers, multi-format social campaigns, and email distribution — all designed to position Bizrate Insights as a thought leader in the retail and ecommerce space.

Editorial Design White Papers Email Design Content Strategy Brand System InDesign HubSpot
Company
Bizrate Insights
Marketing & brand division
My role
Executive Director of UX
Design direction, layout, social system, email
Annual volume
50+ guides, papers & sell sheets/yr
Email campaigns & nurture series
Conference & sales materials
Tools
Figma · InDesign · HubSpot · Adobe Suite
Bizrate Insights Marketing Design
01
Overview

Bizrate Insights produces a constant stream of research-backed marketing content — white papers, buyer guides, data reports, sell sheets, and playbooks — designed to reach and convert enterprise retail brands. At peak output, the team produces over 50 content pieces per year. My role was to build and maintain the design system that makes all of it look like it came from the same place.

The three guides shown here represent the full content marketing workflow — from research brief through PDF, email distribution, and supporting social assets. Each required its own visual direction while staying on-brand: the AI & Authenticity paper needed a forward-looking tech feel, the Loyalty paper needed warmth, and the Retail Media paper needed data credibility. Different moods. One cohesive system.

02
Approach
1
Research to visual narrative
Worked with the research team to identify the most compelling data points per report — the stats that would stop a scroll or earn a share. Those data points drove the social image system and the email subject lines.
2
White paper design
Each white paper was designed to communicate authority and readability — clean data visualization, strong typography hierarchy, and cover designs that conveyed the report's thesis at a glance before a single word was read.
3
Social image system
Designed 6 social images per white paper — each leading with a single compelling statistic, paired with brand photography and a consistent Bizrate Insights identity. Designed to function as both standalone content and as drivers to the full report.
4
Email campaign
Designed the email template and distribution campaign — structured to communicate the report's value proposition quickly, with a clear CTA to download. Deliverable was the full HTML email design built for HubSpot deployment.
"Research findings as visual stories — designed to earn attention in a crowded feed."
03 — Selected guides from the content program
How Shoppers Navigate AI and Authenticity — white paper cover

Stats include: Only 12% of shoppers start discovery with AI · 51% think they can spot AI-written reviews · 91% say a "verified buyer" label increases trust.

Scroll to see the full email — designed and deployed via HubSpot for enterprise marketing and retail audiences.

4,907
Successful deliveries
99.37% delivery rate
22.29%
Open rate
4,938 recipients
0.47%
Click rate
PDF downloads
0
Spam reports
0% spam rate
Winning Loyalty in a Price-Sensitive Market — white paper cover

Stats include: 87% say purchasing behavior impacted by price increases · 83% have switched brands recently · 60% say stable pricing keeps them loyal.

How Shoppers Engage With Retail Media — white paper cover

Stats include: Only 1 in 4 shoppers have heard of retail media · 70% have seen it in action · Only 8% trust retail ads less than other ads · 59% consider them "normal and expected."

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