All work
Web · Brand · Agency Partnership

Bizrate Insights
Corporate Site.

From agency vetting and selection through brand vision, design language, and launch — leading a full corporate site reinvention that now anchors everything we build.

Creative Direction Agency Management Brand Strategy Web Design Figma Huemor
Company
Bizrate Insights
My role
Executive Director of UX
Creative lead, agency liaison, brand direction
Agency
Huemor
Design & development
Design rounds
6 rounds
From concept to final design language
Deliverable
Live site — internally managed, brand refresh waterfall
Bizrate Insights corporate site
01
Overview

The Bizrate Insights corporate site was overdue for a full reinvention. The existing site no longer reflected the company's positioning, the quality of its product, or the sophistication of its enterprise clients. This wasn't a refresh — it was a ground-up rethinking of how the company presents itself to the world.

I led the entire initiative: vetting and selecting an outside agency, defining the brand vision and design language, working through six rounds of design ideation, and seeing it through to a live, internally managed site that now serves as the creative north star for everything else we produce.

02
Choosing the right partner

Before a single pixel was drawn, the work was organizational: identifying, interviewing, and vetting multiple design and development agencies. I led that process — developing the evaluation criteria, running discovery conversations, reviewing portfolios, and aligning internal stakeholders around what we actually needed versus what we thought we wanted.

We selected Huemor — a studio with a strong track record in B2B SaaS positioning and web design — based on their strategic thinking, not just their portfolio. The agency relationship required constant creative direction: I was the bridge between our internal voice and their external execution.

What we were looking for
An agency that could challenge our assumptions about how we positioned ourselves — not just execute a brief. We needed partners who understood B2B SaaS storytelling, could bring a fresh visual language, and could hand off a site our team could own and evolve independently after launch.
"Six rounds of ideation isn't indecision — it's how you find something worth keeping."
03
Six rounds of design

The design went through six distinct rounds of ideation before we landed on the direction that now defines the site. Each round wasn't a failure — it was a refinement of what we were actually trying to say and how we wanted to say it.

Round 1
Initial concepts — three directions
Huemor presented three distinct visual directions. We used this round to establish what felt true to the brand and what felt borrowed — eliminating approaches that were visually strong but tonally wrong.
Round 2
Tone & typography exploration
With a direction narrowed, we pushed deeper into type pairings, hierarchy, and voice. The question became: does this look like a data company or a company that makes data human?
Round 3
Color system & visual language
Established the color palette, illustration style, and graphic language that would run through every page. This round also defined how data visualization would be treated as a design element, not just a functional one.
Round 4
Page templates & information architecture
Moved from surface to structure — designing the homepage, product pages, and resource templates as a system. Positioning copy was worked and reworked alongside the layouts.
Round 5
Refinement & stakeholder alignment
Internal review with leadership, sales, and marketing. Integrated feedback without losing design integrity — one of the harder creative direction challenges of the project.
Round 6
Final design — handoff & launch prep
Locked the design system, documented component specs, and prepared for development handoff. Worked closely with Huemor's dev team through build, QA, and launch.
04
The site

The final site is clean, confident, and built to scale. Every page template was designed as a reusable system — so the internal team could create new content without breaking the design language. The visual identity established here now waterfalls into our email design, sales materials, conference assets, and product UI.

View live site
Bizrate Insights homepage
Product page
About page
Resources page

bizrateinsights.com — homepage, product pages, and resource templates.

05
Outcomes
Live & internally managed
6 design rounds
Brand refresh waterfall
Full agency partnership

The site launched on schedule and handed off to our internal team without losing design fidelity — a rare outcome for agency partnerships of this scope. More importantly, the design language we established became the foundation for a broader brand refresh: the same visual system now informs our email design, white papers, sales decks, conference materials, and product UI.

What started as a website project became the definitive articulation of what Bizrate Insights looks like — and the creative reference point the entire organization now works from.

Next project
Marketing Design System